SM Tower, Sector 03, Uttara, Dhaka

Mission & Vision

Mission & Vision :

Trustex Ltd. acts as an intermediary between a buyer and a manufacturer or supplier. Our mission is to assist our clients in sourcing and procuring products or goods from reliable manufacturers or suppliers that meet their requirements and standards.

Our missions

Provide reliable and efficient sourcing solutions: We strive to identify reliable manufacturers and suppliers that offer quality products at competitive prices. We have a thorough understanding of the market and can source products that meet client's needs and specifications.

Ensure quality control: We ensure that the products meet the quality standards of our clients. Perform regular quality checks and inspections to ensure that products are manufactured and shipped in accordance with agreed specifications.

Provide timely delivery: We ensure the timely delivery of products to clients. Works closely with manufacturers and suppliers to ensure products are prepared and shipped within agreed timelines.

Offer competitive pricing: We offer competitive pricing for our services. We negotiate with manufacturers and suppliers to get the best prices for our clients.

Provide excellent customer service: We provide excellent customer service to our customers. We are responsive to the needs of our clients and provide regular updates on the sourcing and procurement process.

Overall, our mission is to provide our clients with a hassle-free and cost-effective sourcing and procurement solution that meets their needs and exceeds their expectations.

Our Vision

A possible vision for us is to become a leading provider of high-quality products and services in our industry, recognized for our commitment to customer satisfaction, ethical business practices and sustainable sourcing. Our vision could be further elaborated as follows:

High-quality products and services: Our aim is to source and supply only the best quality products, while also offering exceptional customer service to ensure our clients are satisfied with their purchases.

Commitment to customer satisfaction: We do prioritize customer satisfaction by providing personalized service, handling complaints efficiently, and offering competitive prices.

Ethical business practices: Our aim is to conduct our business in an ethical and responsible manner, by ensuring compliance with legal and ethical standards, promoting fair labor practices, and minimizing its environmental impact.

Sustainable sourcing: We do prioritize sustainable sourcing of products, by working with suppliers who follow sustainable practices, reduce waste, and minimize their carbon footprint.

Leading provider in the industry: The buying house could aspire to be a market leader in its industry, by constantly improving its products, services, and processes, and building strong relationships with suppliers and clients alike.